We pride ourselves on having a rock-solid, crystal-clear onboarding process that we never follow. 

Do you know the old adage about learning the rules before you break them?  Well we wrote the books on onboarding tools – literally: "The New Leader's 100-Day Action Plan", "Onboarding", and "The Total Onboarding Program".  This gives us abundant license to break the rules – which we do every time.  Out process remains intact until the first answer to the first question that a new leader gives us.  After that, we're constantly adapting and adjusting.

Dwight D. Eisenhower once said that "plans are useless, but planning is indispensable".  This is the same point.  The plans and the process are starting points, not ending points. 

The core PrimeGenesis process is to what we do as a stringer is to a surfboard.  Having it in place allows us to go off in different directions, knowing there's a center line that we keep coming back to. 

Plans are much more communication tools than control tools.  Having them in place allows people to vary off of them with clarity around why they are changing.

It's not about the process or the plans.  It's about the results.

What choices direct actions for you?