In the News
Why And How To Manage Through This Inflation Differently Per Ram Charan
The Consumer Price Index (CPI) was 7.9% higher in February than it was a year ago, the highest rate of inflation in 40 years. In a conversation with Ram Charan this past week, he told me this round...
The Merger & Acquisition Leader’s Sub-Playbook #2 – Commercial
Per our earlier article on A Merger & Acquisition Leader’s Playbook For Success,...
Why Economic Self-Sufficiency Is Imperative In The Coming US-China Reset, Per Ram Charan
In addition to all that’s happening in and around Ukraine, the big macro issues of our...
The Merger & Acquisition Leader’s Sub-Playbook #1: Strategy
Per our earlier article on A Merger & Acquisition Leader’s Playbook For Success,...
New Year, New Boss — Same Old Fear
On the Job: New Boss Means New Way of Working
Acing the Only Three True Job Interview Questions
But what happens when you’re responding to questions from someone who hasn’t been trained in interviewing? Take charge in a way that makes them feel good about themselves and what they uncover about you. To do this successfully, follow three simple steps: Think – Answer – Bridge
Think before opening your mouth.
Answer the question asked.
Bridge to answer the true underlying question.
A Groupon for Groupon’s CEO
Association for Talent Development Contributions
The Magic Weeks That Can Make You a Star at Work
How to Manage Your Personal Brand, Especially During a Job Search
Don’t assume everything is fine. Do due diligence on yourself.
Don’t try to hide unpleasant truths. Do explain things that need explaining before you’re asked.
Don’t mislead. Do manage what they will find out about you.
Don’t tell them about yourself. Do enable them to find out about you.
Communication is about connecting. Let people see you. But help them to see the best in you as you look to connect with the best in them.
How TriZetto’s CEO Changed Its Culture By Changing Its Attitude
Changing an organization’s culture is hard. But as Peter Drucker famously said, “Culture eats strategy for breakfast.” A counter-cultural strategy will fail every time. It may look like your new strategy is gaining traction early on, but sooner or later culture will always win. This is why a new strategy may require a culture change.
The implementation of healthcare reforms in the U.S. created a massive opportunity for healthcare information technology provider TriZetto. To take advantage of this opportunity, CEO Trace Devanny knew he must change TriZetto’s strategy, posture and culture driving people to “listen, align and act on client input”, moving the organization from product-focused to solution-focused, and from payer-focused to healthcare-focused. This is a good example of leading a cultural transformation with an attitude change.
Want to Change the World? Define Your Organization’s Attitude
Successful organizations like Apple, Coca-Cola, the Red Cross and Ritz-Carlton all have...
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