The New Leader’s Playbook
A 100-day action plan that jump start strategic, operational and organizational processes

We accelerate leaders and teams through complex transitions
by helping create and implement 100-day action plans that jump start strategic, operational and organizational processes.
We share our ideas on transition acceleration, executive and team onboarding and leadership weekly on Forbes.com.

We have organized these articles
in the categories we think about
when it comes to successful transitions – we call this The New Leader’s Playbook.
“Our clients deliver better results faster ”
Executive Onboarding Overview Articles

Which Next Role Increases Your Organization’s Effectiveness
If you want to get more done in the same amount of time you have to add resources. Every leader there ever was has faced the immutable law that scope is a function of resources and time. To get more done, you must add tools to make yourself and others more...

How Naming Jane Fraser CEO Advances Citibank’s Client Focus
Ultimately, all banks are in the client service business. Their product, money, is the ultimate commodity in that its value is literally written on its face. While that can design new services, and enroll interesting partners, they ultimately win or lose based on the...

Taking A Page Out Of Drew Brees’s Playbook To Lead Through COVID-19
It's one thing to break the single season passing NFL passing record after it stood for 27 years. It’s a whole other thing to lead through a pandemic. Or is it? Walk-On’s Sports Bistreaux’s leaders Brandon Landry and Scott Taylor have reapplied Drew Brees’s leadership...

Why Managing Hand-Offs Is The Most Essential Skill For High Performing Teams
When some teams of high performers don’t quite gel, it’s due to breakdowns in communication. Each member may have the strengths required. They may mean well. But they’re not working well together. Look to the points of intersection, the hand-offs for the fix....

The Mindset Change Required To Make Virtual Team Rooms Work
A long time ago in a galaxy far, far away, people worked together in the same physical space. They could all look at the same things in the same dimension at the same time and use words, tone and body language to communicate. Now workers are scattered all over the...
Position for Success
At its core, leadership is an exercise in culture change. It’s about creating and bridging gaps: gaps between you and your new team, gaps between reality and aspiration. Thus, positioning yourself for success as a leader must start with understanding your own cultural preferences and strengths in the context of potential opportunities. Then you should create options and do a real due diligence to mitigate organizational, role and fit landmines.
Get to Work Before Day One
Activate Ongoing Communication
How you approach the time between accepting the job and before you start can have a massive impact on your success after you start. On the one hand, the approach is different if you’re joining a new company, getting promoted or transferred from within, crossing international boundaries or merging teams. On the other hand, the context and culture will inform your choice around whether to assimilate in slowly, converge and evolve or shock the organization with sudden changes. (Go to these articles.)
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Take Control of Day One
Everything is magnified on Day One, whether it’s your first day in a new company, or the day of a big announcement. Everyone is looking for hints about what you as the new leader think and what you’re going to do. You’re going to get positioned – either by others or by yourself. This is why it’s so important to make sure people are seeing and hearing things that will lead them to believe and feel what you want them to believe and feel about you and about themselves in relation to the future of the organization. (Go to these articles.)
Activate Ongoing Communication
The prescription for communication during the time between Day One and co-creating a Burning Imperative is counter-intuitive and stressful for new leaders following this program. The fundamental approach is to converge and evolve. And the time before co-creating a Burning Imperative is all about converging. This means you can’t launch your full-blown communication efforts yet. You can’t stand up and tell people your new ideas. If you do, they are your ideas, not invented here and not the team’s ideas. (Go to these articles.)
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Pivot to Strategy
Build the team strategically, operationally and organizationally. Start with strategy and a Burning Imperative that is a sharply defined, intensely shared, and purposefully urgent understanding from each of the team members of what they are “supposed to do, now,” and how this works with the larger aspirations of the team and the organization. (Go to these articles.)
Drive Operational Accountability
Activate Ongoing Communication
The real test of a high-performing team’s tactical capacity lies in the formal and informal practices that are at work across team members, particularly around clarifying decision rights and information flows. Managing milestones is about mapping and tracking what is getting done by when by whom. Early wins are all about credibility and confidence. So identify potential early wins, their associated milestones and over invest to deliver them —as a team! (Go to these articles.)
Strengthen the Organization
Make your organization stronger by acquiring, developing, encouraging, planning, and transitioning talent:
Acquire: Recruit, attract, and onboard the right people.
Develop: Assess and build skills and knowledge.
Encourage: Direct, support, recognize, and reward.
Plan: Monitor, assess, plan career moves over time.
Transition: Migrate to different roles as appropriate.
This is one of the most important things you do. (Go to these articles.)
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Keep Building
Remember that aligning your people, plans, and practices around a shared purpose is not a one-time event, but, instead, something that will require constant, ongoing management and improvement to sustain momentum and deliver results. (Go to these articles.)
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Leading the Unmanageable to Do Amazing Things
The Power of Persistence: Author Norb Vonnegut
Intentional Leaders Are Not Victims of Circumstance
Perspective on The Importance of Non-Monetary Ways of Value Capture
Choosing Between Henry VIII and Suleiman the Magnificent’s Approaches to Succession Management
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