The New Leader’s Playbook
A 100-day action plan that jump start strategic, operational and organizational processes

We accelerate leaders and teams through complex transitions
by helping create and implement 100-day action plans that jump start strategic, operational and organizational processes.
We share our ideas on transition acceleration, executive and team onboarding and leadership weekly on Forbes.com.

We have organized these articles
in the categories we think about
when it comes to successful transitions – we call this The New Leader’s Playbook.
“Our clients deliver better results faster ”
Executive Onboarding Overview Articles

How The Best Leaders Enable Confidence To Triumph Over Fear
Michele PW (Pariza Wacek) has reframed the Stockdale Paradox in a way that can help all of us. Her fundamental premise is that “fear is false evidence appearing real.” It’s crippling. The only way to conquer it is confidence – confidence in the real truth, confidence...

The Most Important Choice Facing IBM’s New CEO Arvind Krishna
New IBM CEO Arvind Krishna is going to continue to drive IBM’s cloud business. That choice has already been made. The choice he faces is how best to do that. The answer is probably cloud as service – for the moment. Ginni Rometty started moving IBM into the cloud to...

The Only Way Les Wexner’s Successor Can Succeed At The Helm Of L Brands
Taking over from the founder is always tough. Taking over from L Brands founder Leslie Wexner after his 57 years as CEO is probably a fool’s errand. The only possible path for someone to succeed must involve looking at the business context with fresh eyes,...

Onboarding Digital Natives Into Executive Roles
Executive onboarding is the process of acquiring, accommodating, assimilating, and accelerating new executives to improve productivity and retention, and accelerate results. The prerequisite to successful executive onboarding is getting your...

Why The P.S. Is So Important For Introverts
Let’s start with the premise that you want everyone’s best ideas – whether or not you choose to accept or act on them. Let’s further presume that you have meetings for participants to learn, contribute and decide. The problem is that meetings, by definition, are...
Position for Success
At its core, leadership is an exercise in culture change. It’s about creating and bridging gaps: gaps between you and your new team, gaps between reality and aspiration. Thus, positioning yourself for success as a leader must start with understanding your own cultural preferences and strengths in the context of potential opportunities. Then you should create options and do a real due diligence to mitigate organizational, role and fit landmines.
Get to Work Before Day One
Activate Ongoing Communication
How you approach the time between accepting the job and before you start can have a massive impact on your success after you start. On the one hand, the approach is different if you’re joining a new company, getting promoted or transferred from within, crossing international boundaries or merging teams. On the other hand, the context and culture will inform your choice around whether to assimilate in slowly, converge and evolve or shock the organization with sudden changes. (Go to these articles.)
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Take Control of Day One
Everything is magnified on Day One, whether it’s your first day in a new company, or the day of a big announcement. Everyone is looking for hints about what you as the new leader think and what you’re going to do. You’re going to get positioned – either by others or by yourself. This is why it’s so important to make sure people are seeing and hearing things that will lead them to believe and feel what you want them to believe and feel about you and about themselves in relation to the future of the organization. (Go to these articles.)
Activate Ongoing Communication
The prescription for communication during the time between Day One and co-creating a Burning Imperative is counter-intuitive and stressful for new leaders following this program. The fundamental approach is to converge and evolve. And the time before co-creating a Burning Imperative is all about converging. This means you can’t launch your full-blown communication efforts yet. You can’t stand up and tell people your new ideas. If you do, they are your ideas, not invented here and not the team’s ideas. (Go to these articles.)
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Pivot to Strategy
Build the team strategically, operationally and organizationally. Start with strategy and a Burning Imperative that is a sharply defined, intensely shared, and purposefully urgent understanding from each of the team members of what they are “supposed to do, now,” and how this works with the larger aspirations of the team and the organization. (Go to these articles.)
Drive Operational Accountability
Activate Ongoing Communication
The real test of a high-performing team’s tactical capacity lies in the formal and informal practices that are at work across team members, particularly around clarifying decision rights and information flows. Managing milestones is about mapping and tracking what is getting done by when by whom. Early wins are all about credibility and confidence. So identify potential early wins, their associated milestones and over invest to deliver them —as a team! (Go to these articles.)
Strengthen the Organization
Make your organization stronger by acquiring, developing, encouraging, planning, and transitioning talent:
Acquire: Recruit, attract, and onboard the right people.
Develop: Assess and build skills and knowledge.
Encourage: Direct, support, recognize, and reward.
Plan: Monitor, assess, plan career moves over time.
Transition: Migrate to different roles as appropriate.
This is one of the most important things you do. (Go to these articles.)
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Keep Building
Remember that aligning your people, plans, and practices around a shared purpose is not a one-time event, but, instead, something that will require constant, ongoing management and improvement to sustain momentum and deliver results. (Go to these articles.)
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Leading the Unmanageable to Do Amazing Things
The Power of Persistence: Author Norb Vonnegut
Intentional Leaders Are Not Victims of Circumstance
Perspective on The Importance of Non-Monetary Ways of Value Capture
Choosing Between Henry VIII and Suleiman the Magnificent’s Approaches to Succession Management
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